Privacy Policy
Effective Date: [01-Jan-2026]
At A1 Catering & Events Co., Ltd., we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us through our website, social media, mobile apps, or during our catering and event services.
1. Information We Collect
a. Information You Provide Directly:
- Full name
- Phone number
- Email address
- Company or organization name
- Event details (type, date, location, preferences)
- Payment and billing details
b. Automatically Collected Information:
- IP address
- Browser type and version
- Pages visited and time spent
- Device information
c. Information from Third-Party Platforms:
- Social media profiles or usernames (e.g., from Facebook, Telegram)
- Public contact information
2. How We Use Your Information
- To communicate with you regarding inquiries, bookings, and event planning
- To provide and manage our catering and event services
- To personalize your experience
- To send updates, promotions, and service announcements
- For internal analytics, business operations, and service improvement
- To comply with legal obligations
3. How We Protect Your Information
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure servers and firewalls
- Access controls and user authentication
- Staff training on data privacy and protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Trusted service providers and partners who assist us in delivering our services (e.g., payment processors, event subcontractors), under strict confidentiality agreements.
- Law enforcement or regulatory authorities, if required by law or to protect our legal rights.
5. Cookies and Tracking Technologies
Our website may use cookies and other tracking tools to enhance user experience, analyze traffic, and deliver relevant content. You can set your browser to refuse cookies or alert you when cookies are being sent.
6. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request correction or updates to your information
- Withdraw consent or request deletion (subject to applicable laws)
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us using the details below.
7. Links to Other Websites
Our website or communication channels may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. We encourage you to review this page periodically. Continued use of our services after any update constitutes your acceptance of the revised policy.
9. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:
A1 Catering & Events Co., Ltd.
📍 Wat Bo, Krong Siem Reap, Cambodia 17252
📧 Email: sales@a1cateringsiemreap.com
📱 Tel: +855 (0)16 572 637
💬 Telegram: +855 (0)16 572 637
